Privacy Policy
Effective date: April 3, 2023
1. Introduction
Welcome to Funnel Fabric ("Company," "we," "us," or "our"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and share your personal data when you use our fractional Chief Marketing Officer (CMO) and marketing agency services ("Services").
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, mailing address, company name, and job title.
- Business Information: Company website, industry, and service preferences.
- Financial Information: Payment details such as billing address and transaction history (processed securely through third-party payment processors).
- Technical Information: IP address, browser type, device information, and analytics data collected via cookies.
- Communications: Records of correspondence, including emails, inquiries, and service requests.
3. How We Collect Your Information
We collect information through:
- Direct Interactions: When you contact us, sign up for our Services, subscribe to our newsletter, or provide information via forms.
- Automated Technologies: Cookies, tracking pixels, and analytics tools that monitor website usage and engagement.
- Third-Party Sources: Business directories, LinkedIn, publicly available information, and referral partners.
4. Use of Your Information
We use your information for the following purposes:
- To provide and manage our Services.
- To process payments and financial transactions.
- To communicate with you regarding inquiries, updates, or service offerings.
- To improve our website, marketing campaigns, and customer experience.
- To comply with legal obligations and prevent fraud.
- To send promotional and marketing communications (with opt-out options).
5. Sharing and Disclosure
We do not sell or rent your personal information. However, we may share your information with:
- Service Providers: Third-party vendors who assist with website hosting, payment processing, CRM tools, email marketing, and analytics.
- Legal Authorities: When required by law, regulation, or legal process.
- Business Transfers: In the event of a merger, acquisition, or business restructuring.
6. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no system is entirely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal requirements, and resolve disputes.
8. Your Rights
Depending on your location, you may have rights under data protection laws, including:
- The right to access, correct, or delete your personal data.
- The right to restrict processing or object to marketing communications.
- The right to data portability (request your information in a structured format).
- The right to withdraw consent for data collection and processing.
To exercise your rights, contact us at hello@funnelfabric.com.
9. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience, analyze traffic, and personalize content. You can control cookie settings through your browser.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices, and we encourage you to review their policies before providing any personal data.
11. International Data Transfers
If you are accessing our Services from outside of the United States of America, your data may be transferred and processed in countries with different data protection laws. We take appropriate safeguards to protect your information.
12. Children's Privacy
Our Services are not intended for individuals under 18. We do not knowingly collect or process personal information from children.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated via email or a notice on our website. Continued use of our Services after updates constitutes acceptance of the revised policy.
14. Contact Information
If you have any questions about this Privacy Policy or your data rights, please contact us at hello@funnelfabric.com.
